Can I Try a Natural Latex Pillow or Topper Before Committing to It?
Yes, in the place that matters most: your own bed. We don't have a showroom, and five minutes lying on a display bed tells you very little anyway. Here is how trying at home works, what the first week feels like, and how to give yourself the best chance of getting it right first time.
Natural latex, no memory foam · Free UK mainland delivery · 30-night trial · 8,000+ happy sleepers
The short answer
Can I try it first?
Yes, at home. Every pillow and topper comes with a 30-night trial. Sleep on it, and if it isn't right, tell us within 30 nights of delivery. Give it at least a week: after memory foam or a flat old pillow, latex takes a few nights to get used to. Terms apply, see our returns policy.
- Trial
- 30 nights at home
- Covers
- Every pillow and topper
- Delivery
- Free to UK mainland
- Terms
- Returns policy
How it works, step by step
- Order the size and feel you think is right. Not sure? Use the guides below first.
- Unpack and air it. Natural latex can have a faint sweet, rubbery smell when new. Leave it somewhere ventilated for a day or two and it fades. Keep the packaging if you can.
- Sleep on it for at least seven nights. Your neck and back need time to adjust to support that pushes back rather than sinks.
- Still not right? Email us at hello@notswisscheese.co.uk with your order number, within 30 nights of delivery. We'll send the returns address and instructions.
- Send it back tracked and share the tracking number. The full terms are in our returns policy.
If something arrives damaged or wrong
Tell us straight away with a photo and we will put it right.
What the first week usually feels like
Latex feels livelier than memory foam. You rest on it rather than sinking into it, so the first night or two can feel firmer than you expected. Most people settle in within a week. If you still wake with new aches after two weeks, the height or feel is probably wrong for you, and that is exactly what the 30 nights are for.
Why 30 nights, not 100
Pillows and toppers are bulky to send and collect, and long trials get paid for somewhere, usually in the price. We would rather keep prices fair, give you enough time to know, and help you choose well up front.
Choose the right feel first time
Find your pillow height
Measure the gap between your neck and shoulder and get a target height in seconds.
Frequently asked questions
Is there a showroom where I can try latex?
No. We sell online only, which keeps prices fair. You try it at home, with a 30-night trial.
Can I return a pillow or topper I have slept on?
Yes, within the 30-night trial. That is the point of trying it at home. Please keep the cover on and use a pillow protector or sheet so it stays in good condition. Terms apply, see our returns policy.
What does the trial cost me?
Delivery is free to the UK mainland. The full trial and return terms, including postage, are set out in our returns policy.
Can I swap for a different feel or size?
The quickest way is to return the first one and place a new order for the one you want.
What if it arrives damaged or wrong?
Tell us straight away with a photo and we will put it right. See our returns policy.
Try it where it counts.
Free UK mainland delivery and 30 nights to be sure.
Natural latex, no memory foam · Free UK mainland delivery · 30-night trial · 8,000+ happy sleepers
Keep reading
The guides, tools and products behind the answers on this page.